Privacy Policy
Guru Dudu Privacy Policy
Your privacy is as important to us as you are…
Introduction
Guru Dudu Productions (“we”, “us”, “our”) is committed to protecting and respecting your
privacy. This Privacy Policy explains how we collect, use, and protect your personal
information when you visit our website www.gurududu.com or purchase tickets for our tours
or other products and services.
Website
Guru Dudu Productions is committed to preserving the privacy of all visitors to the website
and the necessary steps are taken to protect the privacy of its users throughout their visiting
experience.
Information We Collect
We may collect and process the following data about you:
- Information you provide: This includes information you provide when purchasing
tickets, booking through third-party websites or Social Media pages. This information
may include your name, address, email address, phone number, and payment
details. - Information we collect automatically: This includes technical information such as
your IP address, browser type, and information about your visit, including pages
viewed and interactions with our website.
Use of Your Information
We use the information we collect in the following ways:
- To fulfill our contractual obligations: To process your ticket purchases and provide
you with the services you have requested. - Direct Marketing: With your consent, we may use your information to send you
information and promotions about other products and services similar to those that
you have already purchased or enquired about that we think you may be interested
in. This includes information about tours, events, and special offers that may be of
interest to you. - Improving our services: To understand how our website is used and to improve our
services and user experience. - If you do not want us to use your data in this way, please tick the relevant box on
the form on which we collect your data.
Marketing Consent
By purchasing a ticket or booking through our website or third-party platforms, you consent
to receive marketing communications from us. You can opt-out of these communications at
any time by following the unsubscribe link in the emails or contacting us directly.
Data Sharing
We do not share your personal information with third parties for their marketing purposes.
Your data is only shared with third parties, such as ticketing websites and payment
processors, when necessary to process your bookings and payments.
Data Security
We take appropriate measures to ensure your personal information is secure. This includes
using encryption and secure servers to protect your data from unauthorized access,
alteration, or disclosure.
Your Rights
You have the right to access, correct, or delete your personal information. You can also
object to the processing of your data for marketing purposes. To exercise these rights,
please contact us at marketing@gurududu.org.
Cookie and Data Sharing
Cookies are small pieces of information, saved within a user’s browser, that contain
data relating to a user’s website ‘session’ (visit) and their interactions and usage.
Cookies are very helpful and can be used for purposes such as allowing you to navigate
between pages efficiently, enabling automatic activation of certain features, remembering
your preferences and making the interaction between you and our services quicker and
easier.
This website uses cookies for a variety of purposes including the essential functional aspects
of the site and, where consent has been granted, non-essential cookies are also used, to
store tracking IDs which enable us to remarket via social media platforms and third
party networks.
Cookies do not contain any information that personally identifies you, but Personal
Information that we store about you may be linked, by us, to the information stored in and
obtained from cookies. You may remove the cookies by following the instructions of your
device preferences; however, if you choose to disable cookies, some features of our Site
may not operate properly and your online experience may be limited.
Google Services
Google Analytics, Google Tag and Google Tag Manager, are loaded pre-consent using
Google’s GDPR-compliant ‘consent mode’. This ensures that no non-GDPR-compliant data
is shared with these services prior to gaining user consent.
We use the information we obtain from Google Analytics to improve our Site and services.
Google Analytics collects the IP address assigned to you on the date you visit sites, rather
than your name or other identifying information. We do not combine the information collected
through the use of Google Analytics with personally identifiable information. Google’s ability
to use and share information collected by Google Analytics about your visits to this Site is
restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Marketing services
With the user’s consent, this Site may also use software that may pass user data to external
services we use, such as Facebook. These services may use user data to track engagement
and enable us to market our services more effectively. Where consent is granted, Google
services are also able to collect, process and store additional user data in line with their
ad_storage, ad_user_data, ad_personalization, and analytics_storage consent modes. More
info on Google’s consent modes can be read on Google here.
The Meta Pixel is activated post-consent, which enables us to monitor our advertising
conversion and remarket our content via Facebook and Instagram platforms to relevant
audiences.
Contact & Communication
By providing personal details on this site, users consent to the processing of their data to
fulfill the intended purpose of their contact. This may involve sharing data with external
parties if necessary to achieve that goal.
This website and its owners may use the information submitted to offer further details about
our products or services that are relevant to your inquiry or to assist with any questions you
may have.
Your personal information will be kept until it is no longer needed.
Due to the global nature of the internet, the information you provide may be transferred and
stored on servers in countries outside Australia that may not have the same data protection
laws. By submitting your information, you consent to these transfers.
If you wish to submit a freedom of information request, please email
marketing@gurududu.com, and your request will be processed.
Email Newsletter
This website operates an email newsletter powered by MailChimp.com. Subscribers agree to
be contacted regarding products and services offered by this website and its owners.
Subscribers can unsubscribe at any time through an automated system detailed at the footer
of each email sent via an email campaign.
External Links
Whilst this website aims to include only quality, safe, and relevant external links, users are
advised to exercise caution before clicking on any external web links mentioned. External
links are clickable image, text, or banner, links to other websites.
Despite their best efforts, the website owners cannot guarantee or verify the contents of any
externally linked website. Clicking on external links are at users own risk, and this website
and its owners cannot be held liable for any damages or implications caused by visiting any
external links mentioned.
Social Media Platforms
Communication and actions taken through external social media platforms that this website
and its owners participate on are subject to the terms and conditions as well as the
privacy policies held with each respective social media platform.
Users are cautioned to use social media platforms wisely and communicate / engage upon
them with due care in regard to their own privacy and personal details. This website nor its
owners will never ask for personal or sensitive information through social media platforms
and encourage users wishing to discuss sensitive details to contact them through
primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web
pages to the social media platform in question. Users are advised before using such social
sharing buttons that they do so at their own discretion and note that the social media
platform may track and save your request to share a web page respectively through your
social media platform account.
Third Party Providers
We use third party booking platforms such as Trybooking and Booku, a division of
TripAdvisor to handle our ticket sales and management. Please see their individual data
protection and privacy policy when providing information for ticket purchases.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page, and we will notify you of significant changes by email.
Your Consent
By using the website, you are consenting to our processing of your information as set forth in
this Privacy Policy now and as amended by us. “Processing,” means using cookies on a
computer/hand held device or using or touching information in any way, including, but not
limited to, collecting, storing, deleting, using, combining and disclosing information, all of
which activities will take place in the Scotland, UK. If you reside outside Scotland
your information will be transferred, processed and stored there under Scottish privacy
standards.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us
at marketing@gurududu.org.